Privacy Policy

1. Introduction

Digital Worker.com.my is operated by AITG Sdn Bhd (Company No: 202601016521 (1678618-W)), based in Penang, Malaysia. We are committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights you have as a data subject.

2. Data Collection

We collect the following information:

• Contact-form submissions — your name, email address, company/business name, and the message you send us (plus an optional WhatsApp number)
• Company details you choose to provide, such as job title and organisation size
• Basic analytics and usage data — pages visited, visit times, and links clicked
• Technical data collected via cookies — IP address, browser type, and operating system

3. Purpose of Data Use

Your data is used to:

• Provide information about Digital Worker services you request
• Process and follow up on enquiries by email or phone
• Send relevant updates, offers, and marketing materials (with your consent)
• Improve our website and user experience
• Comply with legal and regulatory obligations in Malaysia

4. Legal Basis and Consent

We process your personal data on the basis of your consent, which you give when you submit an enquiry or contact form, and to take steps at your request before entering into any engagement with you. Where we rely on consent — for example, to send you marketing updates — you may withdraw that consent at any time by contacting us at [email protected].

5. Disclosure to Third Parties

We do not sell, rent, or trade your personal data. We may share it only with trusted service providers who help us operate this website and respond to your enquiries (for example, email delivery), and only to the extent necessary for those purposes. We may also disclose data where required to do so by law or a valid legal request in Malaysia.

6. Retention Period

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Data no longer needed is securely deleted or anonymised.

7. Cookies

This website may use cookies and similar tracking technologies to enhance functionality, analyse traffic, and personalise content. You can control cookie settings through your browser. By using this website, you consent to the use of cookies as described in this policy.

8. Your PDPA Rights

Under Malaysia's PDPA, you have the right to:

• Access personal data we hold about you
• Correct inaccurate or incomplete data
• Withdraw consent to data processing at any time
• Request deletion of your personal data
• Restrict or limit processing of your data

9. Data Security

We implement appropriate technical and organisational security measures to protect your personal data, including SSL/TLS encryption, access controls, and regular system audits.

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Malaysia, and any dispute arising from it shall be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Contact the Data Controller

The data controller responsible for your personal data is AITG Sdn Bhd. For any privacy-related queries or to exercise your PDPA rights (access, correction, or withdrawal of consent), please contact us: